AHA HeartCode Skills Session Help & Troubleshooting

This page provides short help videos for common issues that may occur during your HeartCode in-person skills session at a CPR verification station.

All AHA HeartCode courses, Basic Life Support, Advanced Cardiovascular Life Support, and Pediatric Advanced Life Support, require an in-person skills check. The skills session is included and completed the same way regardless if you purchase HeartCode Complete or Skills Only.

Use the videos below to familiarize yourself with the CPR verification station prior to your first skills session and especially if you experience difficulty during the skills check.

Each video focuses on a specific issue students commonly encounter.

Station Introduction

Compression Skill Tips

Compression Proper Hand Placement

Ventilation Skill Tips

Adult 2-Rescuer CPR Skill Tips

Still Need Help?

Most skills issues can be resolved by reviewing the videos above. If you have questions about your appointment time, location, or confirmation email, please review your confirmation email first. Many common questions are answered there.

If you still need assistance, contact us at support@projectheartbeat.com or by calling (844) 859-5680.