Privacy Statement (US)

The following categories of data are collected

• A first and last name
• Account name or alias
• An email address
• A home or other physical address, including street name and name of a city or town
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Education information
• A signature

Retention period

We determine the retention period according to fixed objective criteria: We retain contact and inquiry records for as long as reasonably necessary to respond to the inquiry, provide requested information or services, maintain business records, comply with legal, regulatory, tax, accounting, accreditation, training-record, certification, dispute-resolution, security, and fraud-prevention obligations, and manage our relationship with the individual. Retention periods vary depending on the nature of the inquiry, the services requested or provided, applicable legal or regulatory requirements, and whether the information is needed for active business, student, training, certification, payment, audit, or legal purposes. When information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address

Retention period

We determine the retention period according to fixed objective criteria: We retain payment and transaction records for as long as reasonably necessary to process payments, provide receipts and refunds, manage bookings or enrollments, resolve billing questions, prevent fraud, handle disputes or chargebacks, maintain accounting and tax records, comply with payment-network, legal, regulatory, and financial reporting obligations, and support audits or legal claims. Payment processing is handled by our payment processor, Stripe, and we do not store full credit card numbers on our website. Stripe may retain payment and transaction information according to its own legal, regulatory, payment-network, fraud-prevention, and data-retention obligations. When payment-related information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• Account name or alias
• An email address

Retention period

We determine the retention period according to fixed objective criteria: We retain account information for as long as reasonably necessary to maintain the account, provide access to our services, manage bookings, enrollments, course participation, student records, customer support, security, fraud prevention, dispute resolution, legal, regulatory, accreditation, certification, tax, accounting, and business recordkeeping obligations. Retention periods vary depending on the type of account, services requested or provided, applicable legal or regulatory requirements, and whether the information is needed for active business, student, training, certification, payment, audit, security, or legal purposes. When account information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• An email address

Retention period

We determine the retention period according to fixed objective criteria: We retain newsletter subscription and marketing communication information until the individual unsubscribes, withdraws consent, opts out, or the information is no longer reasonably necessary for marketing communications, relationship management, suppression-list management, legal compliance, or business recordkeeping. We may retain limited information necessary to honor unsubscribe and opt-out requests and prevent future marketing communications. When newsletter-related information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We retain service, booking, enrollment, purchase, support, and training-related records for as long as reasonably necessary to provide requested services, process bookings or enrollments, issue confirmations, receipts, course records, certificates or hard cards, provide customer support, resolve disputes, prevent fraud, and comply with legal, regulatory, tax, accounting, accreditation, certification, audit, and business recordkeeping obligations. Retention periods vary depending on the type of service requested or provided and applicable legal, regulatory, certification, accreditation, payment, audit, or dispute-resolution needs. When no longer reasonably necessary, we delete, de-identify, or anonymize the information where feasible.

The following categories of data are collected

• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We retain website analytics, cookie, consent, device, browser, IP address, geolocation, and interaction data for as long as reasonably necessary to measure website performance, improve usability, troubleshoot errors, maintain security, evaluate marketing effectiveness, honor consent and opt-out preferences, and comply with privacy and consent obligations. Analytics and marketing cookies are managed through our consent tools where required. Retention periods may also depend on the retention settings and policies of the analytics, advertising, and security tools we use. When this information is no longer reasonably necessary for these purposes, we delete, aggregate, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• A home or other physical address, including street name and name of a city or town
• A telephone number
• An email address

Retention period

We determine the retention period according to fixed objective criteria: We retain delivery and mailing information for as long as reasonably necessary to send hard cards, certificates, course materials, receipts, notices, or other requested items; confirm delivery; resolve delivery issues; prevent fraud; provide customer support; and maintain legal, tax, accounting, audit, accreditation, certification, and business records. Retention periods vary depending on the item delivered, the service provided, delivery-confirmation needs, customer-support needs, and applicable legal, regulatory, tax, accounting, certification, accreditation, audit, or dispute-resolution requirements. When no longer reasonably necessary, we delete, de-identify, or anonymize the information where feasible.

The following categories of data are collected

• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We retain information about inquiries, course interests, bookings, website interactions, communication preferences, prior services, and customer relationship history for as long as reasonably necessary to provide relevant course information, recommend appropriate services, personalize communications, improve user experience, respond to inquiries, manage our relationship with the individual, honor consent and opt-out preferences, and comply with legal, regulatory, security, and business recordkeeping obligations. We do not use sensitive personal information for personalization unless permitted by law or necessary to provide the requested service. When information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

The following categories of data are collected

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We do not sell personal information for monetary consideration. We may share limited personal information, online identifiers, cookie identifiers, device/browser information, IP address, website interaction data, and similar information with advertising, analytics, and measurement partners, including Google, for purposes such as remarketing, conversion measurement, campaign measurement, and cross-context behavioral advertising, where permitted by law and subject to applicable consent and opt-out rights. We retain advertising, remarketing, conversion measurement, consent, opt-out, and related online identifier data for as long as reasonably necessary to measure campaign performance, manage advertising audiences, honor consent and opt-out preferences, prevent fraud or misuse, comply with legal and privacy obligations, support audits or disputes, and maintain business records. Retention periods may also depend on the retention settings and policies of the advertising or analytics platforms we use. When this information is no longer reasonably necessary for these purposes, we delete, aggregate, de-identify, or anonymize it where feasible.

The following categories of data are collected

• A first and last name
• An email address
• A home or other physical address, including street name and name of a city or town
• A telephone number

Retention period

We determine the retention period according to fixed objective criteria: We retain information as necessary to comply with applicable legal, regulatory, tax, accounting, accreditation, certification, payment-processing, audit, privacy-rights, dispute-resolution, security, fraud-prevention, and recordkeeping obligations. Retention periods vary depending on the type of record, applicable legal or regulatory requirement, and whether the information is needed for compliance, audits, investigations, legal claims, disputes, safety, security, or business recordkeeping. Information retained for legal or compliance purposes is used only as reasonably necessary for those purposes. When information is no longer reasonably necessary for these purposes, we delete, de-identify, or anonymize it where feasible.

Right to know what personal information is being collected about you

A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:

1. The categories of personal information it has collected about that consumer.
2. The categories of sources from which the personal information is collected.
3. The business or commercial purpose for collecting or selling personal information.
4. The categories of third parties with whom the business shares personal information.
5. The specific pieces of personal information it has collected about that consumer.

The right to know whether personal information is sold or disclosed and to whom

A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

1. The categories of personal information that the business collected about the consumer.
2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
3. The categories of personal information that the business disclosed about the consumer for a business purpose.

The Right to equal service and price, even if you exercise your privacy rights

A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.

A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.

A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:

1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
3. Debug to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
7. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
8. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
9. Comply with a legal obligation.
10. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you. For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Financial incentives

Selling of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• IP Address
• Geolocation data

We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• IP Address
• A telephone number
• Geolocation data
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Education information
• Professional or employment-related information

Right to Data Portability

When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under Colorado law this concerns the following purposes:

1. targeted advertising;
2. the sale of personal data; or
3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the Nevada Privacy Law, this concerns the sale of personal data.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Right to Data Portability

When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

We are not required to reveal any trade secret.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the OCPA this concerns the following purposes:

1. targeted advertising; or
2. the sale of personal data; or
3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.