Our primary focus is to provide quality education with an excellent backing of superior customer service experience. If you have taken an American Heart Association class with us, you are welcome to come back within one year time to retake the course whether you have passed or not. (This policy does not apply for EMT/Phlebotomy programs) We are more concerned about doing the right thing and ensuring our students are prepared for an emergency. You will get no other experience like this in the Bay Area. All of our instructors bring real life experiences to their classes and offer first-hand information for any questions you may have. If you need more assurance for why to choose Project Heartbeat, one of our associates would love to chat with you and discuss any questions you may have.
We have a 99% success rate in our American Heart Association courses. We are dedicated to ensure all of our students are well prepared for the skills and written exams at the end of every course. We ensure that students who do not feel comfortable have the opportunity to come back to another course within the next year until they feel comfortable with the information.
No. We guarantee that our instructors will deliver quality education necessary to pass our on our AHA classes. You will receive 1 free retest on the same day after reviewing the material with an instructor 1-on-1 however if you do not have the required AHA textbook, you’ll have to retake the class again. If you pass, but don’t feel comfortable with the material, you are also welcome to come back and attend the same class for no additional charge. Please note: You must have an updated AHA textbook during the class, and the exam is open book/open notes. The AHA mandates that a textbook is available to you before, during and after the class. If you choose not to purchase a textbook for any reason, you will not be allowed a free retest and must take the course again.
Please call our office at 510-452-1100 or email us at [email protected] and we can connect you to your instructor. You can also visit our Staff Directory which has email contact information for our instructors.
Yes. If you attend a class during the weekday, you’ll receive your certification by end of day. If you attend a weekend class, your certification will be sent on Monday. The only exception would be private courses that we did not receive student rosters and payments for prior to the course.
Please check our website for current listings of all course and material prices. For instance, if you need to know the price for an ACLS Renewal course, select ACLS from our course listings and the renewal price and book price will be listed under the description.