Team Building & Emotional Intelligence in Healthcare

///Team Building & Emotional Intelligence in Healthcare
Team Building & Emotional Intelligence in Healthcare2018-10-25T08:03:18-07:00

Team Building & Emotional Intelligence in Healthcare

Audience /Overview

CNAs in long-term care, sub-acute facilities, and hospital settings will learn detailed information on the importance of team building in the healthcare environment and how teamwork positively impacts employees. They will also learn detailed information on the definition of emotional intelligence and how to successfully use it in their daily work. CNAs will learn various team building activities, understand the importance of teamwork in the healthcare setting, and learn hands-on skills for practicing team building. Teamwork can increase job satisfaction, decrease errors, and positively impact patient outcomes. It has been found that emotional intelligence is positively correlated with job satisfaction, decreases the chance of burnout, allows for better communication, and is a skill that can be learned and improved upon.

Course Curriculum

  1. Defining Team Building
  2. What components make up the best team
  3. Defining Emotional Intelligence (EI)
  4. CNA roles in teamwork and team building
  5. Examples of team building activities in healthcare
  6. Practicing team building
  7. The role of EI in healthcare and EI case study
  8. The correlation between EI and burnout in healthcare

Learning Objectives

After successfully completing the course, students should be able to:

  • Create a team building activity in their own healthcare setting
  • Discuss ways in which teamwork improves outcomes for patients
  • List ways that CNAs can empower team building in their setting
  • Summarize the benefits of team building and teamwork
  • Define emotional intelligence in terms of the CNA and healthcare profession
  • Summarize the benefits of emotional intelligence in the workplace
  • List three ways that a healthcare professional can increase or practice their emotional intelligence
  • Discuss the correlation between emotional intelligence and burnout in healthcare

Course Format and Teaching Method

  • The course is led by an instructor in a classroom setting. Instructors will lecture content and lead discussion to include the cognitive learning portion of the class with role playing and activities. The instructor will guide the students through the role playing scenarios and the activities to encourage participation. A quiz at the end of the class will ensure cognitive learning was achieved.
  • Course duration: 4 hours

Course Completion Certificate

NAC CE Credits: 4.0

Textbook Requirement

  • A lecture manual will be handed out at the beginning of class to each student at no additional charge.
Infection Control Guidelines for Long Term Care Facilities

Course Summary

$50.00

NAC CE Credits: 4.0

Oakland, CA & Sacramento, CA

4 hours

Lecture Manual Included

Class Times

Classroom CourseOakland / Bay AreaSacramentoYour Location

CNAs in long-term care, sub-acute facilities, and hospital settings will learn detailed information on the importance of team building in the healthcare environment and how teamwork positively impacts employees.

Please choose a location:

Oakland / Bay Area
Sacramento

Oakland / Bay Area

Upcoming Team Building & Emotional Intelligence in Healthcare Courses:

Sacramento

Upcoming Team Building & Emotional Intelligence in Healthcare Courses:

Prefer a convenient location option for your group of 8 or more?

Project Heartbeat makes every effort possible to provide classes available throughout the entire Bay Area.

In addition to classes conducted at one of our facilities, Project Heartbeat understands that it is much more convenient to send 1 instructor to your facility rather than sending all your students to ours. Therefore, any of our classes can be personalized to your needs and conducted at your home, workplace, school, hospital, or other healthcare facility.

Onsite classes can be scheduled 7 days a week during the morning, afternoon, early evening, or even during an extended work lunch break.

We will make every effort to tailor a class specific to your needs!

Schedule a class today!